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How long will our Lei Last? How do We Preserve them?You can keep your leis fresh for days. Simply sprinkle them with water, place them in a plastic bag or container, and refrigerate.
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How far in Advance should I Order?We recommend you place your order as far in advance as possible as this is most convenient for everyone. We do not accept orders less than 24 hours in advance (please contact us if you have a last minute change and would like a greeting and we may or may not be able to accommodate you.)
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Can I Order a Lei Greeting For Someone Else Visiting?Yes! However you must inform the recipients (at least one person on the flight) to look for a sign with their names on it. This is vital. You will need the names of the recipients, their date of arrival, airline, flight number, and estimated arrival time.
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How will we recognize our greeter?Arriving at Lihue Airport there are only 2 baggage claims A and B. Once you land, we will be in contact with you to find out which baggage claim you will be at. Your lei greeter will be holding a sign with your name on it as well as all of your fresh lei! We look forward to greeting you.
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Refund PolicyIf you cancel your greeting 48 hours before your arrival, you will receive a full refund. We cannot refund last minute orders.
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What is Included in a Lei Greeting?After presenting you with your fresh flower lei, our greeters are happy to take a souvenir photo on your personal phone for you to keep, as well as offer amazing recommendations for enjoying your holiday on the island of Kauai.
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